Pests in a shared house

Pests are unpleasant but common, and they are easiest to deal with when reported early.

Prevention

If you notice a problem

  1. Note where and when you saw signs, and take photos.
  2. Tell your landlord or house contact in writing.
  3. Follow up if nothing happens; see repairs.

Responsibility for pest control can depend on the cause and your tenancy agreement, so report it early. If it is not dealt with, your local council's environmental health team can advise.

This is general information, not advice. See how renting with us works.

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Common questions

What should I do if I see a mouse or insects?
Tell your landlord or house contact promptly, with where and when you saw them, and photos if you can.
How can housemates help prevent pests?
Store food in sealed containers, clear crumbs and spills, take bins out regularly and wash up promptly.
Who arranges pest control?
Ask your landlord. Responsibility can depend on the cause and your tenancy agreement, so report it early.
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